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Experiencing a problem?

In the unlikely event that you're experiencing a problem with any of our services, here's what to do:

Grab a brew

Get yourself a cup of tea or coffee, there's a good chance it'll be resolved before you finish it.

Check our status

Check our status site before contact us for any recent issues:

Here you'll find status updates for the Phurix network, servers and services.

Note: Please bookmark this site for future reference.

Contact our support team

Please fill out the form below and we'll get back to you:

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We shall endeavour to personally respond to you within 24 hours. Issues are usually dealt within 30 minutes of receiving them.

Thanks for using Phurix!

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Amazing as usual no problems, just what you'd expect from a top class provider.