Systems Administration
We offer systems administration and server management for hosted services
Do you need assistance with your website or server? Perhaps you need to install a module? Then we can help.
Our skilled engineers are available to accomplish system administration tasks for you.
What we can do for you
- Advice on adding email accounts (within cPanel)
- Advice on creating additional websites (within cPanel/WHM)
- Advise on server performance issues, identify possible software misconfigurations
- Configure the firewall port rules or FTP server software
- Installation of software that requires root access
- Installation of base website applications such as WordPress, Magento, phpBB, Drupal, OpenCart, Joomla, Phplist (Install only, no setup or plugins)
- Installation of server anti-virus software (such as ClamAV)
- Installing SSL certificates
- Recovery of a hacked server (within reason)
- Reinstall operating system
- Setting or restoring backups (where available/supplied)
- Update operating system where requested
- Updating server software (such as PHP, Apache), install patches and update control panel to the latest release
What our systems administration engineers won't do
- Any code for websites
- Debug website software
- Configure email access on devices
- Setup VPNs
- Install additional website applications alongside existing installs
What we charge
- £240 for a one off session (one task, up to 8 hours)
- £50 per month (6 month minimum) - unlimited support requests (fair usage applies: one task per 72 hours, 8 hours max per session/task)
Interested? Get in touch!