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Outlook Express Tutorial

Having trouble setting up your POP3 email account on your computer? Then this is the place to be...

The first thing you need to do is get an email client, ideally for this tutorial Microsoft Outlook Express will need to be installed on your computer, this usually comes pre-installed on most versions of Windows. If you cannot find it, you can usually install it from "Add/Remove Programs" in Control Panel, if not you may have to download it from the Microsoft website. Once you have this installed, we may begin...

Secondly you need to create an email account on our server via your account by using your web control panel. To do this you will need a basic understanding of how to use cPanel. You can do this by logging into the control panel (Using the login box on the left), once logged in go to: Mail > Add/Remove Accounts > Add Account (Then simply enter an email address and password to suit you).

Once you have done that, we recommend you simply click the "Outlook (Express) AutoConfig" and follow the instructions, this will automatically configure Outlook Express for you, however if you are unsure using the AutoConfig, or it doesn't appear to work, we suggest you follow the guide below:

  1. Open up Outlook Express, it should be located at: Start > Programs > Outlook Express depending on your setup. Once open, you should see a window similar to this:

Outlook Express Explained:

The column to the left is where your folders are located, this has your Inbox, Outbox, Sent Items, Deleted Items and Drafts, by default. You usually start off in the Inbox, that is why it is highlighted. The row at the top is where your emails are listed, though it will show different things if you are in different folders, depending on which folder it is. The bottom row is where the emails are displayed, generally this is used to preview your emails before you open them, but it can be used either way without a problem.

  1. Now that you have learned to navigate your way around Outlook Express, we can add an email account. On the file menu, go to Tools > Accounts... You should see a window as displayed below:

Then click the "Add" button, and select mail, a new window will appear, asking you to enter your name, please do that now. The window should look like this:

Your display name is the name people will see when they receive an email from you, in the "who from" section. Once you have set this, click Next

  1. Once you have clicked Next, a window will appear asking you to enter your email address. So simply enter the email address that you added via the control panel, usually in the format of (eg: or Like so:

Click next once you have entered the correct email address.

  1. The next step is to enter the mail server details.

The incoming mail server is a POP3 server, make sure you have POP3 selected on the drop down menu.

The incoming mail server is (eg: and the outgoing server is again (eg: make sure you have this set correctly, else it just will not work.

Click Next.

  1. And finally, perhaps the most important step, entering your username and password.

As your account name, enter the email address that you setup via the control panel, (, eg: then in the password field, simply enter your password that you used when you setup the email account via the control panel. Please make sure you have entered these details correctly, else the mail server will simply reject your details.

Click Next.

  1. Your done! All finished, simply click finish, and close the Accounts window then your ready to go! You can now send and receive your emails.

For more information on using Outlook Express, press F1 or on the file menu, go to Help > Contents and Index

Last updated: 2005-05-01

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Great assistance once again with the few issues I had with my service.