FAQ » Domains
How do I transfer my .com domain to another provider?
To transfer your .com domain away from us to another provider, follow these steps:
Ensure the domain is eligible for transfer:
- It must be more than 60 days old
- It must not have been transferred in the last 60 days
- It must not be close to expiry (renew first if needed)
Prepare the domain in your current control panel:
- Disable domain transfer lock
- Confirm the registrant/admin email address is active and accessible
- Request the EPP/Auth (transfer) code
Start the transfer with your new provider:
- Submit the transfer request for your domain
- Enter the EPP/Auth code when prompted
- Pay any transfer fee (usually includes a 1-year renewal)
Approve transfer emails:
- Approve confirmation emails from the gaining registrar
- If prompted, approve release from the current registrar to speed up transfer
DNS and email continuity:
- Copy DNS records (
A,CNAME,MX,TXT,SPF,DKIM,DMARC) before transfer - Recreate DNS at the new provider before changing nameservers to avoid downtime
Most .com transfers complete within 5-7 days, depending on approvals and registry processing.
Last updated: 2023-11-10