FAQ » Hosting
cPanel "A backup is already in progress" Error
Error
You may receive the following error when you try and perform a backup through the "cPanel >> Backup interface".
Error: The system failed to create the requested backup.
A backup is already in progress with PID “6362”. at /usr/local/cpanel/Cpanel/API/Backup.pm line 228.
This error will display when there is already a backup running for that user, and this is just letting you know that you can't have multiple backups running at once.
Solution
You can run the following command on the system to confirm the process ID mentioned in the example is still running.
`ps aux | grep 6362`
If that is still running you'll want to let it complete before trying to create another backup.
Last updated: 2022-08-29